Deploy a digital workforce of specialized AI agents: Customer Service, Sales, Technical Support, Finance Automation, and Fraud Detection. Reduce operational costs by 40% while improving customer experience.
ETROG's AI Enterprise Platform deploys a team of specialized AI agents that work together like a digital workforce, each handling specific business functions with human-like competence.
Built on advanced RAG (Retrieval-Augmented Generation) architecture, our agents have access to your company's knowledge base, ensuring accurate, context-aware responses and actions.
RAG-based, multi-agent, enterprise-ready
A team of AI specialists, each trained for specific business functions.
24/7 multilingual customer support
Handles 70% of routine customer inquiries across multiple channels (chat, email, WhatsApp, phone) with human-like understanding and empathy. Trained on your company's policies, products, and customer history.
English, Pidgin, Yoruba, Igbo, Hausa, and more
Website chat, WhatsApp, email, SMS, phone IVR
Detects customer emotions and escalates when needed
24/7 multilingual support across all channels with sentiment analysis and escalation protocols.
Lead generation, qualification, nurturing, and conversion with personalized outreach.
Invoice processing, expense management, financial reporting, and compliance checks.
Real-time transaction monitoring, anomaly detection, and risk scoring for financial security.
IT troubleshooting, system diagnostics, and technical issue resolution with escalation paths.
Candidate screening, interview scheduling, employee onboarding, and HR policy guidance.
Intelligent coordination between specialized agents for complex workflows.
Central orchestrator analyzes incoming requests and routes them to the most appropriate agent based on complexity, expertise, and current workload.
Agents can hand off tasks to each other. Example: Customer Service agent escalates to Technical Support agent when detecting a technical issue.
All agents access a shared knowledge base and maintain conversation context, ensuring seamless handoffs and consistent responses.
Agents learn from each interaction and from human feedback, continuously improving their performance and coordination.
Receives complaint, analyzes sentiment, retrieves customer history
Diagnoses technical issue, accesses system logs, proposes solution
Processes refund or compensation, updates accounting records
Follows up with customer satisfaction check and retention offer
From 48 hours (manual) to 15 minutes (AI agents)
Retrieval-Augmented Generation ensures agents have access to your company's specific knowledge.
Your company documents, policies, FAQs, product specs, and historical data are indexed and made searchable in real-time.
When a query comes in, the system retrieves the most relevant information from your knowledge base using semantic search algorithms.
The AI generates responses using both general knowledge and your specific company information, ensuring accuracy and relevance.
Every response includes citations to the source documents (policy PDFs, support articles, etc.), ensuring transparency and trust.
The system learns from interactions, feedback, and new documents, constantly improving its knowledge and response quality.
What your AI agents can learn from
Policies, manuals, procedures, training materials
Past tickets, chat logs, email threads, call transcripts
Specs, pricing, inventory, technical documentation
Expert insights, best practices, tribal knowledge
All data is encrypted, access-controlled, and audit-logged
Proven results from AI agent deployments across Nigerian businesses.
Average reduction in customer service, sales, and support costs
Routine queries handled without human intervention
Higher CSAT scores with 24/7 availability
Deployed 5 AI agents across customer service, sales, and fraud detection departments.
Average ROI period: 6-10 months
API-first design for easy integration with your existing systems.
Our AI agents connect seamlessly with your existing technology stack through RESTful APIs, webhooks, and native integrations.
Salesforce, HubSpot, Zoho, Microsoft Dynamics, and custom CRM systems.
WhatsApp Business API, Facebook Messenger, SMS, Email, Voice, Website Chat.
SAP, Oracle, Microsoft Dynamics, Sage, and custom business applications.
NDPR compliance, end-to-end encryption, audit logging, access controls.
Requirements analysis, system audit, ROI projection
API connections, data migration, security setup
Knowledge base setup, conversation flows, testing
Go-live, monitoring, fine-tuning, staff training
From contract signing to full production deployment
Schedule a live demo to see how our AI agents can transform your business operations.
Interact with customer service AI agent
See lead qualification in action
Real-time transaction monitoring demo
Transform your business operations with ETROG's Enterprise AI Agent Platform. Reduce costs by 40% while improving customer experience and operational efficiency.
6-10 weeks to full deployment
Enterprise-grade security & privacy
6-10 month payback period